Support

Before you write

It helps to include your iPhone model, your iOS version and the app's version number. You will find the app's version in Pet Health under Settings › About.

Common questions

My records are not on my other device

Sync uses iCloud, so both devices must be signed in to the same Apple Account with iCloud Drive turned on. Settings › Sync in the app reports whether iCloud is reachable.

Reminders are not arriving

Reminders are local notifications, so notifications must be allowed for Pet Health in the Settings app. A reminder is created from the dates on your records; a record with no future date has nothing to remind you about.

I cannot find my veterinary clinic in the nearby list

The list comes from Apple Maps. Search for the practice by name in the app's search field; if Apple Maps does not know it at all, you can still save it yourself under Veterinarians and Clinics.

How do I delete my data?

Delete a record or a pet in the app, and the deletion reaches your other devices. Deleting the app removes its data from that device. The privacy policy explains how to remove the synced copy from iCloud.

Privacy

Pet Health collects nothing. The privacy policy has the detail.